Spicer Dana Commercial Vehicle Warranty User Manual

Spicer® ComponentsDana Commercial VehicleWarranty GuideRev. 1July 2012

ConstructionNote 1: Requires Dana approved OEM installation procedures and lubes.Note 2: With Approved Synthetic Lube, Without Approved Synthetic Lube

Heavy HaulHeavy HaulHeavy Haul• Movement of heavy equipment or materials at legal maximums or special permit loadings, typically at GCW in excess of14

Line HaulLine HaulLine Haul• Line haul is moving different types of freight in high mileage operation (over 60,000 miles (95,000 km) / year).• Operati

Line HaulLine HaulNote 1: Requires Dana approved OEM installation procedures and lubes. Note 2: With Approved Synthetic Lube, Without Approved Synthet

LoggingLoggingLogging• Movement of logs, chips, and pulp between logging sites and / or mills.• High horsepower engines and multiple retarders are typ

LoggingNote 1: Requires Dana approved OEM installation procedures and lubes. Note 2: With Approved Synthetic Lube, Without Approved Synthetic Lube, Wa

MiningMiningMining• Movement of rock, ore, gravel, and minerals between mine sites and delivery sites.• High horsepower engines are typically used in

Oil FieldOil FieldOil Field• Movement of production related products, supplies, and tools between job sites.• Movement of processing equipment and lab

RefuseRefuseRefuse• Vehicles used for residential refuse / recycle pickup, typically a high number of stops per mile.• Or vehicles operated in commerc

RefuseNote 1: Requires Dana approved OEM installation procedures and lubes. Note 2: Contact your OEM for details. See “Extended Protection Plan Matrix

Table of ContentsTable of ContentsGeneral Information Dana Commercial Vehicle Warranty Guide ... iDana Commercial Vehicle Warranty Manual... iOther

Specialized ApplicationsSpecialized ApplicationsSpecialized ApplicationsSchool Bus• Transporting students to and from school and /or school related ev

Specialized ApplicationsFire Service• Pumpers, tankers, or aerial ladders used in fighting structural fires.• Low mileage operation.Transit Coach• Tra

Specialized ApplicationsSpecialized ApplicationsAgriculture• Vehicles used in the agriculture industry. Use typically involves transportation of agric

Specialized ApplicationsWarranty Coverage for Vehicles Meeting Vocation Definitions and Application Guidelines (For U.S. and Canada Only)Product Schoo

Dana Service / Aftermarket Parts Warranty CoverageWarranty CoverageDana Service / Aftermarket Parts Warranty CoverageRemedyIf any Product fails to com

Dana Service / Aftermarket Parts Warranty CoverageClaims ProcedureWarranty claims must be made in writing to: Dana Limited, Attention: Commercial Vehi

Dana Service / Aftermarket Parts Warranty CoverageWarranty CoverageService SupportYour service and support channel is the Dana Field Marketing network

Service / Aftermarket Parts Warranty CoverageWarranty CoverageDana Service / Aftermarket Parts Warranty Coverage - U.S. and Canada OnlyWarranty covera

Service / Aftermarket Parts Warranty CoverageWarranty CoverageDefinitionsStandard Warranty - The base warranty coverage, offered to all purchasers of

Extended Protection Plan MatrixExtended Protection Plan MatrixExtended Protection Plan Requirements, Limitations, and Exclusions• Application for purc

Table of ContentsNotes ... 23Extended Protection Plan Requirements,Limitations, and Exclusions

Extended Protection Plan MatrixFor complete information on requirements, limitations or exclusions available warranty coverages, warranty claim filing

LubricationDrive Axle LubricantsDana Recommends the Use of Spicer approved Lubricants for Extended DrainUse the chart to locate the correct lubricant

LubricationDriveline LubricantsFor assistance identifying the driveshaft model, see DSMT0100.* Spicer Life XL® universal joints are best identified by

LubricationLubricationWheel End LubricantsThe standard lubricants specified by the Steer Product Engineering group are as follows:Note: See the line h

All applications must be approved by the Application Engineering Department. Specifications and/or design are subject to change without notice or obli

General InformationGeneral InformationGeneral InformationKnowing and understanding Dana warranty is the responsibility of the vehicle owner. It is als

General InformationOther Important ResourcesPrinted copies of this document are not controlled. Please refer to the electronic copy on www.dana.com fo

Self-Service GuideSelf-Service GuideIntroductionOur experience in extended warranty coverage dates back to the mid 80’s. Since then, we have pioneered

Pick Up and DeliveryPick Up and DeliveryPick Up and Delivery• Pick up and delivery service within cities and/or suburban areas.• Operation on road su

Pick Up and DeliveryDriveshafts All Models Contact OEM for Warranty CoverageLMS® Hubs All Models (Note 1) 3 years / 350,000 miles (560,000 km)Trailers

ConstructionConstructionConstruction• Movement of material to and from a job site.• Or vehicles used in transfer / relocation on a maximum grade of 8%